Privacy Policy

Realignment Massage Therapy & Coaching Effective Date: May 6, 2026 Last Updated: May 6, 2026

Realignment Massage Therapy & Coaching (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit realignmentmassage.com (the “Site”), book a service, or communicate with us by phone, email, or text message.

By using our Site or services, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information: name, email address, phone number, and service address (for mobile sessions).
  • Booking & intake information: appointment details, health/wellness information you choose to share on intake forms, preferences, and session notes.
  • Communications: messages, voicemails, and text messages you exchange with us.
  • Payment information: processed securely through our third-party payment processor; we do not store full card numbers on our servers.
  • Website usage data: IP address, browser type, pages visited, and similar analytics collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, reschedule, and follow up on appointments.
  • Provide safe, customized bodywork based on your intake details.
  • Respond to inquiries submitted through our contact form, phone, or email.
  • Send appointment reminders, service updates, promotions, and other communications you’ve opted into.
  • Process payments and maintain business records.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.

3. SMS / Text Messaging Privacy (A2P 10DLC Disclosure)

When you provide your mobile phone number and opt in to receive text messages from Realignment Massage Therapy & Coaching, the following terms apply:

  • Opt-in: You may opt in to SMS messages by checking the SMS consent box on our website contact or booking form, by texting us first, or by verbally consenting during a phone conversation. Consent is not a condition of purchase.
  • Types of messages: Appointment confirmations, reminders, scheduling changes, follow-ups, intake links, and occasional promotional offers.
  • Message frequency: Varies based on your interactions with us. Typically 2–6 messages per month.
  • Cost: Message and data rates may apply, depending on your mobile carrier plan.
  • Opt-out: Reply STOP to any message at any time to unsubscribe. You will receive a single confirmation message.
  • Help: Reply HELP for assistance, or contact us at 512-761-7233 or Info@realignmentmassage.com.
  • Carriers: Carriers (including but not limited to AT&T, T-Mobile, Verizon, US Cellular, Sprint, Boost, MetroPCS, Cricket, and others) are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support the service (for example, our SMS platform provider) is permitted only as necessary to deliver the messages you’ve requested. Mobile opt-in data and consent are never shared with any third party.

4. How We Share Information

We do not sell your personal information. We share information only as needed to operate our business, including with:

  • Service providers that help us run our practice (scheduling software, payment processors, SMS platform, email provider, website hosting, analytics).
  • Legal authorities when required by law, subpoena, or to protect our rights, property, or safety, or that of others.
  • Business successors in the event of a merger, acquisition, or sale of assets.

As stated above, mobile phone numbers and SMS opt-in data are never shared with third parties for marketing purposes.

5. Cookies & Analytics

Our website uses cookies and similar technologies to remember preferences, analyze traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, however, and we cannot guarantee absolute security.

7. Data Retention

We keep your information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Intake and session records may be retained as required by Texas massage therapy regulations.

8. Your Rights & Choices

You may:

  • Request a copy of the information we have about you.
  • Ask us to correct or delete your information (subject to legal record-keeping requirements).
  • Opt out of marketing emails by clicking “unsubscribe” in any email.
  • Opt out of SMS messages by replying STOP.

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under 13. Minors receiving massage therapy must have a parent or legal guardian provide consent and be present as required by Texas law.

10. Third-Party Links

Our Site may link to third-party websites (e.g., social media, Google Maps, review platforms). We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent changes. Continued use of our Site or services after changes are posted means you accept the updated policy.

12. Contact Us

Questions about this Privacy Policy or your information?

Realignment Massage Therapy & Coaching 📞 512-761-7233 📧 Info@realignmentmassage.com 📍 3910 S I-35 Frontage Rd #245, Austin, TX 78704 📍 8705 Shoal Creek Blvd #101, Austin, TX 78757 🌐 https://realignmentmassage.com